Find Formula To Stop Againg But Keep It To Themsleves Business Reports: Consultants Who Avoid These Writing Mistakes Will Keep Customers Happier

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Business Reports: Consultants Who Avoid These Writing Mistakes Will Keep Customers Happier

Clients evaluate reports from their consultants in human resources, engineering, project management and organizational development. But it’s easy for advisors to fall into writing traps that undermine their advice and their credibility.

Are you guilty of the following writing mistakes?

Mistake 1: Expressing your frustration with the problems you’re being asked to solve. Consider the customer’s response to the consultant who wrote “This problem could have been solved months ago if someone had been paying attention.” You are a professional. If you don’t want to say something out loud, don’t put it in writing. If you want to say it out loud, think twice before committing it to paper. You can save the situation face to face if necessary. When a report is being read, you may not be there.

Mistake 2: Putting yourself in the middle of rumours: “Staff gave two reasons for discontinuing the monthly meeting.” Find out the facts or identify the rumor as a rumor or protect the information.

Mistake 3: Switching audiences mid-stream. It can be tempting to include information that lets the CEO know how you really feel about the department head hiring your services. But keep your loyalty and information focused on the needs of the client who hired you.

Mistake 4: Mixing business with business. Your resignation announcement, payment arrears or any other business activity is in a separate document.

Mistake 5: Pinning all the blame on one person: “Everybody says the foreman sticks his nose in everybody’s business.” Are you sure that “everyone” will back you up after the report goes public? describe the problem; Most people can figure out on their own who did it.

Do you know how to restore objectivity?

To restore objectivity, you have two options. The first option requires time. You should isolate the report for at least 24 hours, but preferably longer. No matter how objective you feel, when you put the report aside you will find places where your language was too harsh, your point of view changed or your advice relied on unsubstantiated information. Before you deliver your report, close it, don’t look at it and think about it. Then go at it again from your customer’s perspective. If you decide to have someone else in your company review your report, make sure you only ask one or two people. Everyone has their own style, and some amateur editors are willing to let go of their biases. If you ask 10 people for opinions, you’ll get 10 conflicting rewrites. You don’t need to bother.

Your second choice is to rely on a professional editor whose only job is to make sure your report says what you want it to say. It takes less time and you’re doing exactly what you tell your clients to do: seeing an expert.

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